A NEW LIFE. A SAFER TOMORROW.

Bank With Confidence

With over 19 years of experience, Cryoviva Singapore is a trusted cord blood bank dedicated to helping families preserve their baby’s umbilical cord blood and stem cells through comprehensive, personalised services.

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FAQ

Frequently Asked Questions

What is the cord blood banking pricing?

Cord blood banking in Singapore generally costs around SGD 5,000 to 8,000 for collection, processing, and storage.

What is the process of Cord Blood banking?

This simple and painless process will normally take 2-5 minutes. It is safe for both mother and child. Immediately after the birth of the baby, the umbilical cord that connects the baby to the placenta is clamped and cut. After securing good care of the baby, the extra blood from the placental and the umbilical cord is collected using the specific procedure under aseptic conditions. See more details of Cryoviva’s cord blood collection & storage process.

How much does it cost to save my baby’s cord blood in a family blood bank?

Cryoviva offers Flexible payment plans with the availability of Child Development Account and Credit Card Installment Plans. To find out more about cost of cord blood banking in Singapore and pricing plans, please reach our hotline number 8339 8482 now.

When should I decide to enrol with Cryoviva to store my baby’s cord blood?

We would recommend speaking to our consultant during your second trimester (midway through pregnancy). This is to ensure the stability of your pregnancy and to give ample of time for understanding the benefits of cord blood banking. Once you have decided to enroll with us, we will send the customised Collection Kit 6 weeks prior to your Expected Due Date (EDD). Nevertheless, if you wish to store with us and are currently in your third trimester already, please phone our hotline number +65 8339 8482 now. We are here to help!

Where is my baby’s cord blood stored at?

Your baby’s cord blood is stored in Singapore at our world-class facility located at 37 Jalan Pemimpin, Mapex.

Cryoviva’s own state-of-the-art, MOH-licensed facility, is run by a team of Stem cell experts, The Cryoviva cord blood laboratory is centrally located and is near to all maternity hospitals in Singapore. It is equipped with the most advanced instruments and is quality controlled by stringent processes.

Can my baby use his/her stem cells?

Yes! For certain diseases, your baby may use his/her stem cells. Such treatment is called Autologous transplant.

Aside from my own baby, who else can use his/her stem cells?

Your baby can utilize his/her own stem cells when the need comes up – a process known as Autologous Transplant. It can also be useful for siblings and other close family members. Stem cell transplant in such cases are known as Allogeneic Transplant.

What is the process of stem cell transplant?

The following 4 steps are involved in stem cell transplant for treatment of certain health conditions.

1. Consultation with Transplant physician/Surgeon/Paediatric surgeon
2. Contact with Cryoviva Singapore for retrieval of stored Cord Blood stem cells (HPC, Cord blood.
3. All relevant tests will be performed on Cord Blood stem cell before infusion (HPC, Cord Blood).
4. Successful transplantation will be performed in the hospital with all care.

How long can the cord blood be stored for?

As long as it is properly cryopreserved, cord blood can be stored and remain viable indefinitely.

Cryoviva’s typical contract is for storing your baby’s cord blood for 21 years. Once your child turns 21, he/she will have the legal right to renew the storage agreement.

Speak to our specialists to discuss the specific terms and duration of cord blood storage with Cryoviva Singapore

If we have already stored our baby’s cord blood with a private/ family cord blood bank, is it still necessary to do it for additional children?

All the reasons for which you banked cord blood for the first child are still valid for additional children. And storing every child’s cord blood could provide greater protection to every child:

Every child’s stem cells are unique. Although cord blood could treat more than 80 diseases, some inherited diseases can not be treated by one’s own cord blood. In this respect, siblings’ (with consanguinity) cord blood may offer the most likely source to treat the disease.

Research shows that 1 in 217 people by age 70 may need stem cells transplant.

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Alvina Koh profile picture
Alvina Koh
03:42 16 Oct 25
We had a wonderful experience with Grace. She was very patient in explaining and answering all our questions. She also provided the information we needed to make a decision promptly. Thank you, Grace, for making this experience such a pleasant one!
Response from the owner 05:31 16 Oct 25
Thank you for sharing your positive experience with Grace. We’re delighted to hear that she provided patient guidance and timely support to help you make an informed decision. At Cryoviva, we take pride in ensuring every parent feels confident and well cared for throughout the process. We truly appreciate your trust in us and are honoured to be part of this special journey with your family.
Michelle Tan profile picture
Michelle Tan
04:17 12 Oct 25
Was served by Joycelyn Tan. She's very detailed and doesn't conceal anything. Whatever, I'm concerned, she's always do her best to find out the outcome for me. She's been follow up with me for weeks and I decided to meet her at babyfair and sign up with her. Nothing more important than our LO future or our family.
I just hope Cryoviva can give us parents a 100% trust without any issue.
Response from the owner 01:32 14 Oct 25
Thank you for your kind and thoughtful feedback. We’re so pleased to hear that Joycelyn provided you with transparent, detailed guidance and consistent follow-up throughout your journey. At Cryoviva, we deeply value the trust that parents place in us and remain committed to upholding the highest standards of care, safety, and transparency. Your confidence means a lot to us, and we’re honoured to be part of your family’s decision for your little one’s future.
Karen Huang profile picture
Karen Huang
08:32 11 Oct 25
Met Olivia Fam at baby fair and she was really knowledgeable and professional. 10/10 service highly recommended.
Response from the owner 01:31 14 Oct 25
Thank you for your kind words! We’re so glad to hear that Olivia was able to provide you with professional and knowledgeable guidance at the baby fair. We truly appreciate your trust and recommendation, and we’re happy to have been part of your family’s journey.
Junyuan Lim profile picture
Junyuan Lim
08:54 10 Oct 25
Very good service by Ms Jodi Ong, who is very knowledgeable in the area of cord blood cells and tissues. As a first time parent, I have a lot of questions naturally, and Jodi was extremely patient in explaining them to me, and this gave me a very clear understanding of the importance of the storage of cord blood cells and tissues. Among the 3 companies, I must say the knowledge and service provided by Cryoviva, and by Jodi, was the best, and we signed up for it.
Response from the owner 01:31 14 Oct 25
Thank you for taking the time to share your experience with us. We’re delighted to hear that Jodi provided such patient, knowledgeable, and thorough guidance throughout your decision-making process. At Cryoviva, we take pride in ensuring that every parent feels confident and well-informed when learning about cord blood and tissue banking. Your trust means a great deal to us, and we’re grateful to be part of this meaningful journey with your family.
Katrina Lianya Wong profile picture
Katrina Lianya Wong
14:57 01 Oct 25
I want to sincerely thank Abigail from Cryoviva for the exceptional service and support she provided. From the start, she was attentive, thorough, and always approachable. Abigail patiently explained every detail, answered all my questions, and made sure I felt confident at every step. Her professionalism, kindness, and dedication truly stood out. I couldn’t have asked for a better agent, and I highly recommend Cryoviva — especially with Abigail as your guide
Response from the owner 12:44 02 Oct 25
Thank you for your kind words and for taking the time to share your experience with us. We’re delighted to hear that Abigail was able to guide you with care, patience, and professionalism throughout your journey with Cryoviva. Providing clarity, reassurance, and support to every family is something we take very seriously, and we’re glad that Abigail helped you feel confident at each step. We truly appreciate your trust in us, and we look forward to continuing to support your family in the years ahead.
Melissa Lim profile picture
Melissa Lim
14:02 24 Sep 25
We always believe that cord blood banking is an essential bio insurance for our baby. We are so glad to have met Abigail who talked to us patiently on what to expect and was never once pushy. We are so comfortable with her and would highly recommend working with her! 💕 She was also so lovely to talk to and we immediately became friends!
Response from the owner 12:45 02 Oct 25
"Thank you for your heartfelt review. We’re so glad to hear that Abigail was able to provide you with clarity, patience, and comfort throughout your journey with Cryoviva. It means a lot to us that you felt supported without any pressure, and that your experience was both reassuring and personal. We truly appreciate your trust in choosing us for such an important decision for your family."